> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insighto.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# GHL Missed Call Widget

The GHL Missed Call Widget allows your AI assistant to automatically respond to missed calls by initiating a callback. This ensures you stay connected with leads and customers even when you're unavailable.

> ⚠️ **Note**: This feature works **only with Twilio** as the call provider.

## Setup GHL Voice Widget

1. Prerequisites: Assistant & Tool Setup

Before you begin:

* ✅ A **Call Assistant** must be created
* ✅ **GHL Tool** should be set up and connected
* ✅ **Twilio Tool** must be configured for voice

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2. Click on Widgets from the Left Panel

From the Assistants section in the left panel, click **Widgets** to go to the widget setup screen.

<img src="https://mintcdn.com/insightoai-bc61fe99/CYegUxfNfpXDrPcs/images/GHLVoice/GHLVoice2.png?fit=max&auto=format&n=CYegUxfNfpXDrPcs&q=85&s=4c958a22745099c8f7df04c88eae4612" alt="2" width="1526" height="962" data-path="images/GHLVoice/GHLVoice2.png" />

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3. Create a New Widget

Click **Create New Widget** to begin the setup process.

<img src="https://mintcdn.com/insightoai-bc61fe99/CYegUxfNfpXDrPcs/images/GHLVoice/GHLVoice3.png?fit=max&auto=format&n=CYegUxfNfpXDrPcs&q=85&s=8dcd38caa18f8b39360d2849bcce6b3c" alt="3" width="1526" height="962" data-path="images/GHLVoice/GHLVoice3.png" />

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4. Select GHL as the Provider Type and Click Next

On the widget setup screen:

* Select **GHL** as the provider type
* Click **Next**

<img src="https://mintcdn.com/insightoai-bc61fe99/CYegUxfNfpXDrPcs/images/GHLVoice/GHLVoice4.png?fit=max&auto=format&n=CYegUxfNfpXDrPcs&q=85&s=a1e61a2aaea3e7f5486f8968b89b102e" alt="4" width="1526" height="962" data-path="images/GHLVoice/GHLVoice4.png" />

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5. Select Widget Type, Name, and Describe Your Widget

* **Widget Type**: Choose the **Chat** type
* **Name**: Enter a descriptive name
* **Description**: Add a brief purpose

Then click **Next**.

<img src="https://mintcdn.com/insightoai-bc61fe99/CYegUxfNfpXDrPcs/images/GHLVoice/GHLVoice5.png?fit=max&auto=format&n=CYegUxfNfpXDrPcs&q=85&s=a6c8adc05d91de6f74deca451537c5fe" alt="5" width="1526" height="962" data-path="images/GHLVoice/GHLVoice5.png" />

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6. Select Your Phone Assistant from the Dropdown

Choose the AI phone assistant you created earlier from the dropdown list.

<img src="https://mintcdn.com/insightoai-bc61fe99/CYegUxfNfpXDrPcs/images/GHLVoice/GHLVoice6.png?fit=max&auto=format&n=CYegUxfNfpXDrPcs&q=85&s=b4d3aa0fff865df68a7f4345333f7e3f" alt="6" width="1526" height="962" data-path="images/GHLVoice/GHLVoice6.png" />

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7. Click on Configure GHL Chat Widget

In this configuration step:

1. Select your **GHL Configuration**
2. Choose the **Call Status** to trigger the call
3. Select the appropriate **Location ID**
4. Choose the **Twilio account** and **Phone Number**

Click **Finish** to deploy the widget.

<img src="https://mintcdn.com/insightoai-bc61fe99/CYegUxfNfpXDrPcs/images/GHLVoice/GHLVoice7.png?fit=max&auto=format&n=CYegUxfNfpXDrPcs&q=85&s=fababc4f1f91f7612cccd2f8cff8871d" alt="7" width="1526" height="962" data-path="images/GHLVoice/GHLVoice7.png" />

***

8. Test the Deployment

After the widget is deployed:

* Simulate a missed call
* Ensure the AI assistant triggers a callback via Twilio
* Confirm correct integration with your GHL account
