> ## Documentation Index
> Fetch the complete documentation index at: https://docs.insighto.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Hubspot Tool

Learn how to integrate **HubSpot** with Insighto.ai to automatically create support tickets or leads from form submissions and assistant interactions.

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## 🔌 Connect HubSpot Account

1. Go to Tools & Integration

From the left-hand sidebar of your Insighto dashboard, click on **Tools & Integration**.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot1.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=e7f06f424e22d10de46913368241ac13" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot1.png" />

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2. Locate the HubSpot Tool and Click Set Up

Find the **HubSpot Tool** in the list and click **Set Up**.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot2.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=fe387ebe0e46cde14cd028995a71b76b" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot2.png" />

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3. Click on Start New

A popup window will appear. Click the **Start New** button to begin creating a new configuration.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot3.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=8eecf5d2cee9c0ea5bfc6ed6aed58a6e" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot3.png" />

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4. Log In to HubSpot Account

A popup will prompt you to sign in to your HubSpot account. Once logged in, you’ll be redirected back to Insighto, ready to finalize the connection.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot4.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=f618646985e7d5c17dd7e8a8690bfff0" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot4.png" />

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5. Name Your Configuration and Click Create

Enter a name for your configuration and click **Create**.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot5.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=9059fc0cdf970120eb839cc9a8d0df7b" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot5.png" />

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6. Select the Configuration and Click Next

From the dropdown under **Existing Configurations**, select the one you just created and click **Next**.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot6.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=8ed0bdbd0d06df7011dcfd8f7277d15c" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot6.png" />

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7. Enable Required Functions and Save

Toggle **ON** the functions your assistant should use (e.g., Create Contact, Create Ticket), then click **Save**.

<img src="https://mintcdn.com/insightoai-bc61fe99/7pBSqU3Sh_c8AyWS/images/hubspot/Hubspot7.png?fit=max&auto=format&n=7pBSqU3Sh_c8AyWS&q=85&s=0f863c32fb74f905c4b1d15eb6bb933f" alt="" width="1526" height="962" data-path="images/hubspot/Hubspot7.png" />

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## 📝 Connect with Forms

8. Connect the Tool to an Existing Form

You can connect the HubSpot tool you created to an existing form in Insighto.

* Use the **Connect Tool** option in the form’s settings to link it to HubSpot.
* Map the form fields (like name, email, issue details) to the corresponding fields in HubSpot.

This allows Insighto to automatically push submitted data to HubSpot and create either a **contact** or a **ticket** seamlessly.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/insightoai-bc61fe99/images/hubspot/Hubspot8.png" alt="" />

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## 🤖 Connect with Assistant

9. Connect the Tool to an Assistant

You can also connect your HubSpot tool directly to an assistant in Insighto.

* Go to the assistant’s settings and open the **Tools** tab.
* Select your **HubSpot Tool** from the list to connect it.
* Add prompts in the assistant that gather user information during conversations.

Insighto will then push this data to HubSpot based on your configuration—creating a **contact** or **ticket** automatically.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/insightoai-bc61fe99/images/hubspot/Hubspot9.png" alt="" />
