Conversation updated

When an existing conversation is updated with a new message, this webhook is triggered.

WEBHOOK conversation.updated

Example

{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "created_at": "2023-11-07T05:31:56Z",
  "data": {
    "conversation_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "widget_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "assistant_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "contact_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "chat_count": 123,
    "transcript": [
      {
        "text": "<string>",
        "voice_base64": "<string>",
        "data_sources": [
          {}
        ],
        "conversation_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "updated_at": "2023-11-07T05:31:56Z",
        "created_at": "2023-11-07T05:31:56Z",
        "char_count": 123
      }
    ],
    "attributes": {}
  },
  "object": "event"
}

422

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>"
    }
  ]
}

Body

application/json

id · string<uuid> · required

event · enum<string> · required

Available options: captured_form.created, captured_form.updated, conversation.closed, conversation.updated

created_at · string<date-time> · required

data · ConversationUpdatedWebhook · object · required

Show child attributes

object · string · default: event

Response

200

application/json

Successful Response