Insighto Billing Pay As You Go

Only pay as per your usage.

Insighto.ai lets you maintain a wallet that you can top up with credits as needed. Each wallet comes preloaded with $10 worth of credits for FREE!

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🔋 Wallet Consumption Rates

Your wallet is charged based on your usage across different services.

🎙 Voice (Azure Standard)

• ¢6 ($0.06) per minute

💬 Chatbot (gpt-3.5-turbo)

• ¢1.5 ($0.015) per customer query

⚠️ Note: The rates above reflect usage with the base model (gpt-3.5-turbo) and Azure’s regular voice engine.

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🧩 Voice Service Breakdown

Voice service charges are composed of 4 components:

Component	Cost per minute (¢)
Transcription	1
LLM	1
Voice	2
Platform	2
Total	6

Each component may use multipliers depending on which service or model you choose.

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🔢 Voice Pricing Examples

Case	Multipliers (T, LLM, Voice, Platform)	Cost Breakdown (¢)	Total (¢/min)
Regular LLM + Azure Voice	1, 1, 1, 1	1 + 1 + 2 + 2	6
Regular LLM + ElevenLabs Voice	1, 1, 2.5, 1	1 + 1 + 5 + 2	9
Regular LLM + Cartesia Voice	1, 1, 1.75, 1	1 + 1 + 3.5 + 2	7.5
Regular LLM + PlayHT Voice	1, 1, 2.5, 1	1 + 1 + 5 + 2	9
Regular LLM + Voice (Your Keys)	1, 1, 0, 1	1 + 1 + 0 + 2	4
o3-mini + ElevenLabs Voice	1, 2, 2.5, 1	1 + 2 + 5 + 2	10
o3-mini + Azure Voice	1, 2, 1, 1	1 + 2 + 2 + 2	7
OpenAI Realtime (4o-mini)	0, 10, 0, 1	0 + 10 + 0 + 2	12
OpenAI Realtime (4o)	0, 46, 0, 1	0 + 46 + 0 + 2	48

⏱ Voice usage is measured per second and prorated accordingly.

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🤖 Chatbot Pricing

Chatbots use only the LLM component. Your cost per customer query depends on the LLM model used.

LLM Model	Multiplier	Cost per Query (¢)
gpt-3.5-turbo	1	1.5
o3-mini	2	3.0
gpt-4	20	30
gpt-4o	10	15

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