In this guide, you’ll learn how to deploy your AI chat assistant on Instagram by connecting it to a professional Instagram account. Once connected, the assistant will automatically handle incoming direct messages, enabling real-time responses to your followers’ queries.
⚠ Note: Only Professional Instagram accounts (Business or Creator) can be connected for this integration. Personal accounts are not supported.
To begin setting up your Instagram integration, navigate to the Tools & Integration section from the left-hand menu of your dashboard.
In the Tools & Integration section, locate the Instagram from the list of available tools. Click the Set Up button.
Click the Start New button to initiate the tool setup.
Allow the permissions required and you’ll be redirected back to Insighto.
You’ll be brought back to the Instagram Tool Setup page on Insighto. Enter a name for your integration—something that helps you easily identify the connected Page—and click Create to finalize the setup.
On the next page, you may see a message that says “Nothing to set up here” — this is expected. The Instagram tool doesn’t require additional configuration at this stage because it serves as a simple integration point.
💡 Why This Happens:
It is used solely to link your Instagram account. The actual deployment of your AI chat assistant will be handled separately via Instagram Widget during the agent setup process.
To complete the integration, simply click Save.
Now that the integration is complete, it’s time to deploy your AI chat assistant on Instagram. To do this, you need to create an Instagram Widget that will link your AI agent to your account and handle incoming messages in DM.
In the Assistants section of the left panel, click on Widgets. This will take you to the widget setup page where you can deploy your AI assistant.
🔔 Note:
Ensure you have already created an AI chat assistant before proceeding. If you haven’t, please follow the previous guides to create and configure your assistant first.
Click Create New Widget to start the setup process.
In the widget setup screen, choose Instagram as the provider type. Once selected, click Next to proceed.
Once you’ve filled in these details, click Next to move on.
In this step, select the AI chat assistant you created earlier from the dropdown list.
From the dropdown, select the Instagram Tool you integrated earlier.
Once selected, click Finish to complete the widget setup and deploy the assistant.
🎉 Success!
Your AI chat assistant is now active on your Instagram Account and ready to handle user messages via DM.
To test the widget, you have two options:
In this guide, you’ll learn how to deploy your AI chat assistant on Instagram by connecting it to a professional Instagram account. Once connected, the assistant will automatically handle incoming direct messages, enabling real-time responses to your followers’ queries.
⚠ Note: Only Professional Instagram accounts (Business or Creator) can be connected for this integration. Personal accounts are not supported.
To begin setting up your Instagram integration, navigate to the Tools & Integration section from the left-hand menu of your dashboard.
In the Tools & Integration section, locate the Instagram from the list of available tools. Click the Set Up button.
Click the Start New button to initiate the tool setup.
Allow the permissions required and you’ll be redirected back to Insighto.
You’ll be brought back to the Instagram Tool Setup page on Insighto. Enter a name for your integration—something that helps you easily identify the connected Page—and click Create to finalize the setup.
On the next page, you may see a message that says “Nothing to set up here” — this is expected. The Instagram tool doesn’t require additional configuration at this stage because it serves as a simple integration point.
💡 Why This Happens:
It is used solely to link your Instagram account. The actual deployment of your AI chat assistant will be handled separately via Instagram Widget during the agent setup process.
To complete the integration, simply click Save.
Now that the integration is complete, it’s time to deploy your AI chat assistant on Instagram. To do this, you need to create an Instagram Widget that will link your AI agent to your account and handle incoming messages in DM.
In the Assistants section of the left panel, click on Widgets. This will take you to the widget setup page where you can deploy your AI assistant.
🔔 Note:
Ensure you have already created an AI chat assistant before proceeding. If you haven’t, please follow the previous guides to create and configure your assistant first.
Click Create New Widget to start the setup process.
In the widget setup screen, choose Instagram as the provider type. Once selected, click Next to proceed.
Once you’ve filled in these details, click Next to move on.
In this step, select the AI chat assistant you created earlier from the dropdown list.
From the dropdown, select the Instagram Tool you integrated earlier.
Once selected, click Finish to complete the widget setup and deploy the assistant.
🎉 Success!
Your AI chat assistant is now active on your Instagram Account and ready to handle user messages via DM.
To test the widget, you have two options: