Telynx

Telynx Set Up For Voice AI

Connect your Insighto voice assistant to a Telynx phone number and let users interact via real phone calls.
This guide will walk you through setting up Telynx and integrating it with Insighto.

1. Click on Login

• Go to Telnyx Login
• Enter your credentials, and access your dashboard.
• Once logged in, you’ll land on the Telnyx Console homepage.

2. Click on API Keys

• In the top right corner, click on your profile icon.
• From the dropdown menu, click on API keys.

Go to Telnyx Console

3. Create API Key

• Click the Create API Key button on the right side.
• This will generate a new Telnyx API key.
• Copy the key and keep it handy for Insighto setup.

Go to API Keys

4. Login to Insighto

• Go to Insighto Login

5. Navigate to Tools & Integrations

• Click on Tools & Integrations from the dashboard.

6. Click on Telnyx Setup

• Select Telnyx Setup from the list.

7. Click on Start New

• Click on Create New.

8. Enter Details and Create

• Enter a Name and API Key.
• Click on Create.

9. Save

• Click on Save to confirm integration.

10. Go to Widgets

• Click on Widgets.

11. Create Widget

• Click on Create Widget.

12. Select Provider Type

• Choose your Provider Type.

13. Select Widget Type

• Choose the Widget Type.
• Provide Name and Description.
• Click on Next.

14. Select the Assistant

• Choose your AI Assistant from the dropdown and proceed.

15. Configure Telnyx Widget

Configure the behavior of your Telnyx-powered voice assistant:

• Enable Call Recording (optional) – recordings available in Telnyx dashboard.
• Set Maximum Call Duration (e.g., 300 seconds for 5 minutes).
• Select your Telnyx Account from the dropdown.
• Choose a Phone Number associated with the account.

Once done, click Finish to complete deployment.

16. Test Your Voice Assistant

• Call the Telnyx number you just configured.
• Ensure the conversation flows correctly based on your prompt and voice settings.